• Leading projects and requirements gathering, evaluation and Enterprise data solution design for Laboratory solutions directlywith business owners and stakeholders across different Rochesites worldwide.
• Collaborate with the Data engineering and Business Analyticsteams to design and implement Dashboards to enable data-driven decision-making at all levels.
• Conducts of business systems process analysis and needsassessments in an effort to identify business process andworkflow improvements.
• Implementation of Signals Image Artist a cutting-edge AI/MLbased cloud solution in collaboration with Revvity (formerlyPerkin Elmer) and Roche internal Product owner.
• Create and implement technical solutions to solve current andfuture business problems as part of an overall roadmap.
• Run Agile metrics which will be delivered with the managementand stakeholders each sprint.
• Facilitate meetings to help move stories along and help ensurestories move to proper swim lanes.
• Prepare and facilitate project kick-off meetings with businessowner, and stakeholders.
• Collaborate with Laboratory instrumentation vendors and teamsto troubleshoot and solve technical labeling solutions.

• Client and Server administration, engineering and operation of a large complex environment for client and server systems.
• Designing and building the IT Infrastructure for the new offices in Amsterdam, Munich, Zug and Paris
• Application and patch deployment via Intune.
• Device deployment and user management management using Microsoft Intune and Okta
• Troubleshooting and remediation of failed patch installations across ex-US sites.
• Application testing, migration and integration
• Application packaging, and repackaging in Flexera Admin Studio, InstallShield 2019 R2
• Technical Project management for Technology Services.
• Restructuring and redesigning the Active Directory environment
• Excellent verbal and written communication skills, including creation of technical documentation
• Working out solutions or workarounds for complex projects and problems in collaboration and regular communication with all stakeholders
• Working out solutions or workarounds for complex projects and problems in collaboration and regular communication with all stakeholders
• Working knowledge of an ITSM tools such as Remedy, ServiceNow JIRA/Confluence, to manage incidents, problems and to build and automated service oriented workflows.

• Client and Server administration, engineering andoperation of a large complex environment 800+endpoint client and server systems.
• Training of IT Personal in Cybersecurity and Sophos
• Monitoring and eliminating of business critical Cybersecurity threads based on ML technologies
• Application and patch deployment via SCCM.
• Operational support and troubleshooting of SCCMsystem infrastructure
• Troubleshooting and remediation of failed patchinstallations in the SCCM environment
• Application testing, migration and integration
• Application packaging, and repackaging in Flexera AdminStudio, InstallShield 2019 R2
• Lead and coordination of migrations across differentsites.
• Restructuring and redesigning the Active Directoryenvironment
• Documentation, support and knowledge databasetransfer for IT ServiceDesk
• Working out solutions or workarounds for complexprojects and problems in collaboration and regularcommunication with all stakeholders
• Troubleshooting of Windows 10 and BusinessApplication issues in collaboration with Applicationmanager and vendor
• Working knowledge of an ITSM tool such as Remedy/JIRA/ServiceNow, to manage incidents, problems andsubmit change requests
• Implementation of Hugo static webpages on SharePointwith real time dashboards for data statistics and analysis.

• Supervised 25 personnel and managed Application Platform and IT Infrastructure, Server and Client Systemsacross Novartis sites worldwide.
• Training and coaching in Microsoft Windows 10, Windows 7, Office365, Office Professional, Skype forBusiness, Teams, Collaboration tools and scientific Apps.
• Global 3rd Level support and escalation point forMicrosoft Application and escalations at Tech Centers.
• Building and designing backup solutions for Clientsystems.
• Track and communicate team velocity andrelease/update progress using Jira and Confluence formetrics and requirements and documentations. Ensuringthat the work is delivered as a team.
• Coordinate meeting facilitation and teamcommunication for daily scrums.
• Implemented Agile-Kanban practices within the team inorder to ensure compliance across different sites.
• Application and system deployment across Novartis.
• Disaster Recovery for 0365/Exchange, Microsoft Outlookusers.
• Deputy Project Manager, Microsoft Office Migration.
• Global Technical Lead, Team Lead, Microsoft OfficeMigration Translation Science (TS). Responsible forApplication design, Application readiness, packaging andfinal product delivery.
• Implementation of Hugo static webpages on SharePointwith embedded real time dashboards - Qlik DataIntegrationfor

Project Manager & System Engineer

• Global Technical Lead, Team Lead, Microsoft OutlookMigration. Responsible for application design,deployment, application readiness, packaging and finalproduct delivery.
• Technical Lead and team lead in analyzing, leading andsupport of application test processes across Novartis sitesworldwide.
• Documentation, support and knowledge databasetransfer in GxP Environment for TechCenters, Laboratoryand IT Service Desk for Novartis sites and businesspartners worldwide.

• Team Lead, leading POS migration and training thesupport team for ITRIS and their customer Migros inSwitzerland

• Designing and building the IT Infrastructure for their newsite in Birmingham UK. Client and Application support forthe existing site?s based in Lucerne/Reiden

• Migrating acoustical software and hardware solutions tothe latest available version and maintaining, supportingthe IT Infrastructure at their offices in Zug in collaborationwith the IT department based in Milano.

• Leading the migration of POS software and hardwaresolutions for REWE and their partners in Switzerland

• Supporting the IT Infrastructure and users based
  

• Migrating, troubleshooting and supporting POS software solutions across Switzerland