The Firm is a Technical Consultancy which specialises in Transformation, -Software Development, -Architecture and -Support for clients world-wide. As CEO and Principal Data Platform Specialist, led strategic direction, financial planning, technical leadership, and project delivery internally and for clients across various industries. Experience in leading digital transformation, implementing innovative technologies, and managing high-performance teams to achieve business growth and operational efficiency. Client activities presented in Client alphabetical order:

ABB GROUP

ABB Group is a leading technology company operating in the fields of electrification, industrial automation, and robotics. With a global presence in over 100 countries, ABB offers innovative solutions to help customers improve their performance while reducing environmental impact.

• Consulted during their 16-Month Sybase to MS SQL Server 2005 Transition during a major software and platform refactoring project focussed on their internal Group Finance and Treasury Management Systems.
• Liaised closely with their internal Application Engineering Team, successfully re-architecting and developing custom data-centric solutions that augmented core components of the 3rd Party Treasury Management System.
• Mentored and Trained internal Staff on Operational Procedures, Disaster Recovery and Engineering Guidelines focussed on MS SQL Server 2005 in a Windows 2008 R2 Environment.
• Designed and Conducted tailored workshops on SQL Server 2005 Data Management and Operational Data Platform Management, and tailored workshops on High availability and Disaster Recovery.
• Developed maintenance, consistency and recovery standards and procedures for internal application and platform support teams.
• Audited outsourced IT organisation?s Database Platform Standards, and engineered new standards for use in the project and proposed adoption into Outsourced Standards.
• Implemented SQL Server Clustering and Log Shipping technologies for system recoverability
• Implemented a Login Access Management Engine to authorize, manage and report on Privileged Access Functions in day-to-day and emergency scenarios.
• Conducted Performance-Tuning and Troubleshooting of 3rd Party Data-Centric components that caused intermittent crashes and slow-down?s.
• Consulted on a Business Critical Global Application System Performance Issue involving a Major 3rd Party Application and bespoke external custom development, providing next steps for isolating root cause and empowering internal staff to monitor and develop strategies around its support and performance optimisation.
• Conducted a deep-dive crash-analysis of the Production Database Cluster several months after Go-Live, isolating the root-cause and providing the necessary path to stable operations.
• Reviewed major datacentre consolidation and outsourcing strategies including reporting to senior IT Management; and operating on ABB?s behalf to service providers and operators on technical viability, scope and operational gap analysis focused on Data Platform Resources and Operations.

ADUNO HOLDING AG

Aduno Holding AG is a Swiss-based financial services company specializing in leasing and payment solutions and services throughout Switzerland. They provide payment services to a range of clients including retail, corporate and government organizations. For Aduno Holding AG and Viseca Card Services, our Firm was contracted for it?s expertise in data warehouse; infrastructure; and broad data platform performance tuning and operational stability.

• Analysed platform requirement for tier-1 critical data warehouse platform used in line-of-business communications with customers and identification of credit-card and financial fraud operations.
• Optimised all layers of the data platform stack including Compute H/W, SAN/NAS, Network, Virtualisation, OS/DB configuration, DB Objects, ETL Operations & Workflow, and Analytical Reporting.
• Effectively reduced overnight data warehouse ETL processing from upwards of 7.5 hours with high exposure to faults and delays to critical business processes to under 23 minutes, reducing impact to critical systems, optimised use of hardware infrastructure for improved stability/reliability/recoverability.
• Worked within DBA team on support and maintenance for ORACLE and Microsoft-platform databases.
• Developed/delivered deep training content for experienced internal ORACLE DBAs to understand & support Microsoft Platform Databases to extend support team capabilities and on-call availability.

AMANTYS LTD

Amantys Ltd is a high-tech company providing cutting-edge power electronics solutions for industrial applications. The company has a strong focus on innovation and sustainability and provides innovative products to help industrial customers increase their energy efficiency and reduce their carbon footprint. For Amantys Ltd, our Firm was contracted as the application development partner to build an end-to-end enterprise architecture and systems suite covering areas of supply chain, product management, manufacturing analysis, customer care, and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.
• Managed and delivered proof of concepts supporting initial phase implementations
• Designed and developed database schemas and architectures to support developed applications.
• Organised and lead technical resources in the on going delivery of milestones and features

CIS AG - CORPORATE INFORMATION SYSTEMS

CIS AG - Corporate Information Systems is a Swiss information technology and consulting firm. The company provides a wide range of IT services including strategy, architecture, and technical implementation, as well as application development, security and cloud solutions that meet the specific needs of its clients. For CIS AG, our Firm was contracted as the platform support partner to their customers providing critical on-call support, platform tuning and monthly maintenance activities for their major clients in the Swiss retail and financial sectors.

• Provided external 1st, 2nd & 3rd -Level Support for applications, platforms and databases.
• Executed audits, monthly maintenance and strategic improvements.
• Engineered stable, performant platforms and delivered associated documentation.

CONZZETA HOLDINGS

Conzzeta Holding is a Swiss-based holding company operating in the fields of industrial equipment, consumer goods, and real estate. With a long history of innovation and growth, Conzzeta is known for its diverse portfolio of companies and brands and its commitment to sustainability and social responsibility. For Conzetta Holdings, our Firm was contracted as the Services Partner of a Swiss Information Systems Company that has implemented Microsoft-Based Enterprise Financial Reporting Solutions.

• Conducted Platform Audits of a 3rd Party Database Application used by their Finance Department.
• Conducted Quarterly Database Application Platform Maintenance including Performance Tuning, and detailed Maintenance Reporting of said Application System based on Windows 2003 Clustering and SQL Server 2005.
• Provided On-Call Support of said Application System, until system transition onto a competing product platform.

ENECSYS LTD

Enecsys Ltd is a UK-based technology company that provides cutting-edge solar energy solutions for the residential and commercial markets. With a focus on innovation and sustainability, Enecsys provides advanced products and solutions to help customers reduce their energy consumption and carbon footprint. Our Firm was engaged in a long-term development and services contract on Data Platform Architecture, Development and Support for a Global Monitoring System of dispersed solar micro-inverter devices.

• Architected, developed and implemented Enecsys?s monitoring application?s data model and lead external development resources in implementing its first data-centric customer facing application.
• Utilised Reporting Services to develop an in-house Engineering and Administration toolset and reporting interface.
• Analysed cloud and outsourcing providers working with a Platform Architect to determine best platform fit for the future growth and capacity needs of the system, to fulfil the requirements of a two year global sales strategy.
• Architected (Data) several complex strategic projects focussed on feature maturity of the platform and customer applications.
• Supported production operations as the core Windows and Database Administrator until a suitable resource was employed internally.
• Recruited, managed and mentored a Database Administrator for Enecsys? Production Operations.
• Architected a server platform for implementation of a stage-two operating environment handling performance, redundancy and growth requirements of a VLDB Monitoring/Analytical environment, processing over a Billion transactions per day for thousands of globally dispersed devices & customers.
• Provided On-Call 2nd level Production Support of database operations in a Windows 2008R2 Clustered Environment running SQL Server 2008R2 and Direct Attached Storage and Solid State Cards.
• Analysed and architected an external service agreement for Platform Service, Support and Maintenance of the Global Monitoring Platform as our Firm took on Level-1&2 Support and Staff for Global Operations.

GLENCORE INTERNATIONAL AG

Glencore International AG is one of the largest global diversified natural resource companies, with operations in over 50 countries. The company is a leading producer and marketer of commodities including metals, minerals and energy products, as well as providing logistics services. For GlenCore International, our Firm was initially contracted as a Microsoft Data Platform Partner to investigate and resolve a storage subsystem issue, which extended to engineering and implementation of a transformed Microsoft Data Platform stack throughout the organisation.

• Analysed and documented existing platform with a view to optimise and stabilise platform systems.
• Engineered base platform build for various environments, including automated deployments, configuration, technical documentation and patching.
• Designed Monitoring, High Availability and Disaster Recovery solutions for Transactional, Analytical/BI, Machine Learning and Reporting functions within data platform systems.

GRAND MASTERS LLC

Grand Masters LLC is a private investment firm focused on providing growth capital to companies operating in the technology, consumer, and healthcare sectors. The firm provides strategic and operational support to its portfolio companies, helping them to grow and reach their full potential. For Grand Masters LLC, our Firm was contracted for its technical expertise on Data Engineering and Training Development in order to help Microsoft scope and deliver new training products and resources.

• Worked as part of an expert working panel to scope and develop the DP-200 Data Engineering Course.
• Authored Learning Modules focused on Data Engineering for DP-203 Data Engineering Course
• Developed and recorded 7 hours of video content at the Microsoft Studios, Redmond USA on how to teach Courses in online environments for Microsoft Certified Trainer global distribution

GUNVOR GROUP

Gunvor Group is a global leading commodity trading company in the energy industry, trading, refining and shipping oil, gas, minerals and other commodities across the world, with global reach and a strong reputation for quality and reliability. For Gunvor Group, our Firm was contracted as the data platform strategic partner building, maintaining and operating their enterprise data architecture and systems covering all data aspects of the business portfolio.

• Assessed platform stack with focus to data platform, analytics and reporting.
• Optimised underperforming applications and databases.
• Maintained database servers and platform components.

INVICO CAPITAL CORPORATION AG

Invico Capital Corporation AG is a Swiss investment management company focused on real estate and infrastructure investments. The company invests in a range of assets including commercial and residential properties, renewable energy projects, and other infrastructure assets. With a focus on delivering sustainable and responsible investments, Invico Capital Corporation AG is committed to building a better future through investment. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

KAISER PARTNER MANAGEMENT SERVICES ANSTALT.

Kaiser Partner Management Services Anstalt is a Liechtenstein-based wealth management firm specializing in providing bespoke financial and investment solutions to high net worth individuals and families. The company offers a range of services including portfolio management, wealth planning, and asset protection, and is dedicated to delivering exceptional customer service and tailored solutions to meet the specific needs of its clients. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

KPMG

KPMG is one of the world's largest professional services companies, providing audit, tax, and advisory services to a range of clients across multiple industries and sectors. With a focus on delivering value and business outcomes, KPMG is committed to providing high-quality services to its clients and is known for its expertise, integrity, and passion for delivering results. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

MICROSOFT.

Microsoft is a multinational technology company specializing in computer software, consumer electronics, and personal computers. With a focus on innovation and growth, Microsoft is dedicated to delivering cutting-edge technology and products that meet the needs of its customers. The company is known for its commitment to diversity and inclusivity, and is a leader in the technology industry. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Authored Learning Modules focused on Data Engineering for DP-203 Data Engineering Course
• Conducted business analysis and system consulting, detailing scope and software capabilities.

NOBLE RESOURCES S.A.

Noble Resources S.A is a Swiss-based natural resources company specializing in the exploration, development and production of minerals, metals, and energy resources. With operations around the world, Noble Resources is committed to delivering sustainable and responsible resource development, and is dedicated to delivering value to its stakeholders. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

READYNEZ A/S

Readynez A/S is a Danish IT training and consultancy company, specializing in delivering high-quality IT training and certification courses. The company provides a wide range of courses and training programs, covering a variety of technology areas and is dedicated to delivering outstanding customer service and quality training experiences to its clients. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

RENT4ONE AG

Rent4One GmbH is a German-based technology company that provides innovative rental solutions for IT equipment. With a focus on customer service and innovation, Rent4One provides flexible rental solutions for a wide range of IT equipment, including laptops, tablets, and servers. Our Firm are building a Rental and Marketing Platform for Ren4One?s Fleet of Cars. We are in the unique position to be able to leverage technologies such as the Azure Windows and Data Platform, as well as Geo-spacial positioning data to deliver an interactive BPM Solution that will then be leveraged as a rich and flexible marketing platform.

• Responsible for the initial RfP and platform solution design.
• Engaged relevant internal resources to deliver a rich, stable and scalable solution to the customer utilising Microsoft technologies and solutions as a delivery mantra.
• Architected the Phase 1 delivery database schema.
• Developed core data components including a complex data-driven Status Engine for all system components.
• Responsible as Project Lead in the delivery, acceptance and satisfaction of the client.
• Deep and rich engagement with project resources in areas such as project management, application development, business analysis, database development and multi-level testing and quality assurance.

SELECTA AG

Selecta AG is a leading European vending machine supplier, providing beverage and snack solutions to businesses and public institutions. With a strong presence in over 20 countries, Selecta offers a wide range of products and services to its customers, including vending machine management, cashless payment systems, and customised vending solutions. The company has a history of innovation and sustainability, constantly improving its offerings to meet the evolving needs of its customers. Selecta's commitment to providing high-quality, convenient and sustainable vending services has established it as a leading player in the industry. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

SWATCH GROUP

Swatch Group is a Swiss-based conglomerate operating in the fields of watchmaking, jewelry, and electronics. With a long history of innovation and growth, Swatch is known for its iconic brands, including Omega, Longines, and Tissot, and its commitment to sustainable development. For Swatch Group, our Firm was contracted as the Services Partner of a Swiss Information Systems Company that has implemented Microsoft-Based Enterprise Financial Reporting Solutions.

• Conducted Quarterly Database Application Platform Maintenance including Performance Tuning, and detailed Maintenance Reporting of the Application System based on Windows 2003 Clustering and SQL Server 2005 with Log-shipping.
• Analysed requirements for a platform re-architecture for capacity and performance needs, and delivered a rich report and hardware specification detailing performance objectives, and how the recommended hardware configuration would meet these.
• Responsible for the performance base-lining of the installed new server configuration, based on HP hardware, Windows 2003 and SQL Server 2005 (application vendor requirement) on a NetApp Enterprise SAN. This resulted in a server rebuild to  our Firm recommended specification in order to meet required performance metrics.
• Provided On-Call Support of said Application System, as the Service Partner with solid SLA?s in place. Critical Escalation has occurred once in the last 12 months within customer?s acceptable timeframes and application support resolutions.
• Conducted Troubleshooting Analysis of a key application workflow that was exhibiting excessive slow-down?s during production operations. Determined root cause and a limited number of possible workarounds to the issue.

SWISS GLOBAL ECONOMICS

Swiss Global Economics is a Swiss-based research institute providing economic and financial analysis for governments, institutions, and corporations. With a focus on innovation and expertise, Swiss Global Economics provides comprehensive analysis of global economic trends and their impact on businesses and societies. Our Firm has assisted in the technology strategy and development for this small yet high potential business focussed on Global Economic Leadership and consulting.

• Core responsibility is to lead in Technology Strategy and Application Development partnership liaisons.
• Assist in future business development through a broad contact base.

SWISS RE MANAGEMENT LTD

Swiss Re Management Ltd: Swiss Re is a leading provider of reinsurance, insurance and other forms of insurance-based risk transfer. The company offers a wide range of products and services to clients across the globe, serving a diverse range of industries including healthcare, financial services, and transportation. Swiss Re is known for its innovative solutions, expert underwriting and risk management, and a commitment to sustainability. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

SWORD TECHNOLOGIES

Sword Technologies: Sword Technologies is a global IT consulting and solutions provider with a focus on digital transformation and technology implementation. The company offers a wide range of services including custom software development, technology integration, cloud computing, and IT strategy consulting. With offices in Europe, Asia, and the Americas, Sword Technologies helps clients across a variety of industries optimize their technology systems to achieve their business goals. For Amantys Ltd, our Firm was contracted as the application development partner to build and end-to-end enterprise architecture and systems suite covering areas as supply chain, product management, manufacturing analysis, customer care and research & development.

• Conducted business analysis and system consulting, detailing scope and software capabilities.

UBS AG

UBS AG is a Swiss-based financial services company providing investment banking, wealth management, and asset management services to individuals, institutions, and corporations. With a global presence in over 50 countries, UBS is committed to delivering high-quality financial solutions to its clients and to being a responsible corporate citizen. Our Firm has been contracted to provide two Senior Database Specialist resources to UBS within its Global Technology Infrastructure Services Organisation, providing database production support and consulting.

• Delivered SQL Server build reviews and operational certifications.
• Participated in the Global Audit Remediation Project.
• Provided focussed support for the CID Scanning Project.
• Provided focussed support of the critical ?Keylink? application.
• Delivered customised technical training to SYBASE DBA?s on SQL Server concepts and practices.
• Conducted many Application & Database focussed performance analysis and tuning exercises.
• Planned and coordinated the 2013 Business Continuity Management (BCM) exercise (MS SQL Component).
• Provided On Call (PIKETT) support within the team rotation.
• Conducted out-of-hours planned work on critical systems.
• Developed next generation architecture analyses and designs for client-facing applications
• Delivered code reviews and analyses of under-performing application systems
• Conducted troubleshooting, review and resolutions to platform engineered production configurations.

Hold the position of Production Product Owner for Microsoft SQL Server, responsible globally for the platform?s technical, operational and strategic direction, as well as management/closure of technical escalations and interfacing with the Engineering division.

• Operational platform strategy.
• Technical Leadership of MS SQL Server as a technology.
• Gathering and analysing feature and operational support requirements for business projects and teams.
• Developing and maintaining key partner relationships with various platform engineering functions and external vendors.
• Responsible for expediting technical escalations due to extraordinary outage situations, quickly and efficiently, communicating the issue and resolution to stakeholders in the business and IT management.
• Leadership on key technology and enterprise projects, engaging resources and stakeholders to work together on delivering business benefit or resolving enterprise-wide gaps or issues.
• Planning, development and introduction of strategic tools and platform components in the areas of service introduction, reporting, maintenance, monitoring and administration for DBA?s and internal customers consisting of managers, developer and application administrators.
• Preparation, initiation and delivery of numerous presentations and projects to peers, internal business customers and senior management (including Chief Officers) on technology projects, initiatives and recommendations such as Enterprise MS SQL Server Consolidation, Manageability and Supportability of the MS SQL Server Enterprise Estate, Enterprise Version Upgrade Strategies etc.
• Development and management of technical platform standards for Microsoft SQL Server, including discussing and approving exceptions and reporting to internal and external auditors on compliance.

Held the position of Technical Team Leader, and Local Service Owner of the Swiss Database Services team, responsible for Microsoft SQL Server related resources, projects and internal customers.

• As Local Service Owner, responsible for engaging and managing Swiss customer and vendor relationships.
• Developed and maintained standards for security, builds, processes and procedures, monitoring and escalations with the introduction of full support of the MS SQL Server platform within UBS, in conjunction with equivalent peers in the UK, APAC and the US.
• As Technical Team Leader, managed and lead Senior MS SQL Server DBA?s located in Switzerland, servicing local and global internal database systems.
• Follow-the-sun support of over 2000 database instances located across the globe.
• Delivered blended MOC training courses on MS SQL Server Development and Administration to internal development and support functions.
• Delivered roadshows and presentations on MS SQL Server features to internal customers.
• Managed operational and technical escalations for production support issues and outages.
• Prepared and delivered several presentations to internal customers and management on technology and operational health and strategy, using statistics and measures gathered from various sub-systems as well as external research and benchmarks.
• Liaised with and consulted to several projects focussed on delivering technical expertise in database application development, high availability and disaster recovery.

Held the position of Senior Database Specialist, managing all database systems, and database development.

• Primary responsibility is to own and be responsible for all group and application data.
• Insuring and maintaining data validity and integrity across heterogeneous database platforms.
• Implementing robust and effective change management procedures for use by database and external developers and administrators.
• Mentoring and educating developers on database programming techniques and best practices.
• Supporting and maintaining of duplex merge replication on SQL Server 2000.
• Implementing, Supporting and maintaining bi-directional transactional replication on SQL Server 2000.
• Day-to-day ongoing support of Production Database Systems, as well as managing and maintaining near-current Development and Staging Database environments.
• Performing regular database performance tuning and optimisation tasks, consistently improving system performance and reliability.
• Database schema design and consultancy focussed on ongoing enhancements to internal database application (ICIS).
• Integrally involved in systems design consultancy with focus on seamless integration into 1st Contact Group?s environment.
• Architected, designed, developed and maintained Money transfer system used for TNT and 1st Contact. (MOTO)
• Deeply involved in Database design and development of Tax Refunds System (COPIA)
• Developing maintenance, consistency and recovery standards, documentation and procedures, across heterogeneous and multinational environments.
• Consistently produce and update white papers, standards and best practice documents, for use within the Information Technology Department.
• Managing heterogeneous database systems (MS SQL Server 2000, SYBASE ASA, B-trive)
• Initiated and developed a database system called SMTPMail which automated the asynchronous queuing and sending and storage of application and system emails, decoupled from the DBMS?s kernel processes.
• Worked on Project OPUS, responsible for ensuring database implementation was robust and successful. Primarily responsible for migrating data from legacy and government databases into the new system. Responsible for all database and management reporting focussed on OPUS using Crystal Reports, also developing and implementing Quazi Replication of group data between SYBASE and SQL Server.
• Worked on Project IRIS, with a key focus on ensuring that the third party system purchased was robust and supportable in line with 1st Contact?s database supportability standards.

Held the position of Technical Specialist, servicing various companies and organisations in the areas of database (and database object) design, systems design, development and support, network support and infrastructure design.

ACCOLADE COMPUTER SOLUTIONS

• Resolved a production support issue with Accolade clients experiencing indiscriminate data corruptions and inconsistencies, through tracing and analysis of data.
• Produced documentation outlining issues and possible workarounds and recommendations.
• Developed maintenance, consistency and recovery standards and procedures for Accolade clients.

AMP

• Worked on Net Business Flow project as a database analyst and systems architect, responsible for build and architecture of data warehousing system. Produced Disaster Recovery and Server documentation and facilitated resolutions to any architectural and database issues.
• Worked on Project Supreme ? Japan, as a database architect, database developer and administrator, responsible for overall design and development of Japanese web-based database system. Produced database and server documentation which included white-papers, Entity-Relationship Diagrams and documents, database object documentation and standards documents. Designed, implemented, administered and developed database objects and database servers on Windows 2000/SQL 2000 and UNIX/ORACLE 8i platforms.
• Worked in IT@AMP as a senior database consultant across SQL Server, SYBASE and ORACLE environments.
• Worked as a production database and network administrator for AMP Banking.
• Initiated and developed a database system called Job Engine which automated production file transfers between AMP Bank and third parties.
• Initiated and managed the AMP Database User Group, a cross-platform/cross-DBMS forum for database developers and administrators. The User Group focused mainly on SYBASE, SQL Server and ORACLE technologies, and provided in-depth internals and infrastructure type seminars.
• Consulted to various groups and projects across AMP on database and system level issues.

AUSTRALIA POST

Worked as a production and development database consultant, writing white papers, standards and best practice documents to ease implementation and support of their mammoth SQL Server infrastructure Australia-wide.

• Initiated and implemented a database maintenance strategy across Australia Post database servers.
• Assisted in assessment of SQL Server 7.0 in Australia Post infrastructure for foreseeable upgrade path.
• Performance analysed and tuned under-performing database servers.
• Assisted development teams resolve database issues and suggested methods to enhance database system and software performance through efficient and optimised database access and query methods.

BARLOW JONKER PTY LTD

Worked as a Senior Database Consultant.

• Reviewed and established database backup and recovery and maintenance strategy.
• Reviewed and redeveloped existing SQL Server 2000 Database System.
• Developed process for Data Transfer of OLTP database for Web Exposure, using stored procedures, UD functions and DTS.
• Assisted in the deployment of Cold Fusion / SQL Server 2000 ? based application.

BGS INSURANCE

• Primary responsibility was to recover a database system from a disaster situation.
• Established backup and recovery and maintenance strategy thereafter.

CHARLES SCHWAB AUSTRALIA

Worked as senior database consultant and network administrator.

• Created production standards and documentation of production servers.
• Implemented maintenance strategies and backup and recovery procedures focussing mainly on database servers.
• Implemented and supported Windows 2000 / SQL Server 7.0 clustering on database server.
• Consulted to development groups on resolution of development issues and assisted in project planning strategies.

COMPUTERFLEET MANAGEMENT

Primary responsibility was as a senior database consultant, facilitating the organisation?s impetus on bringing its database system and software to a best of business level.

• Analysed database schema and recommended changes.
• Proposed changes to, and implemented database coding and object naming standards.
• Facilitated upgrade path from SQL Server 6.5 to SQL Server 7.0 and then on to SQL Server 2000.
• Facilitated implementation of Data Warehousing system.
• Updated and assured Computerfleet?s database disaster recovery strategy
• Implemented secure demonstration sales database based on SQL Server 2000 MSDE technology.
• Supported Windows 2000 / SQL Server production issues.
• Initiated work on system?s assurance environment.
• Produced documentation on projects, servers and disaster recovery procedures.

COPTIC ORTHODOX CHURCH

Held position of Data Manager on the Executive Committee, responsible for all diocese information systems and data.

• Instigated, project-managed and lead a development team in building a census system for the Melbourne and Sydney Dioceses, mindful that the system would be propagated thereafter to overseas dioceses.

CRANE METALS

Worked as a senior database consultant, facilitating the resolution of production issues.

• Performance analysed and tuned database server and DBMS.
• Analysed, proposed and implemented backup and recovery and maintenance strategy for database system.

IMAXEON

• Developed a MS Access database solution for their Change management and Quality Control Processes.

LEEDIT COMPUTING

Worked as a technical specialist in the areas of Windows 2000 infrustructure, database and system?s development to a number of LeedIT clients.

• Act as a backup to their database specialists in case, they are unavailable to support a production issue, or client.

LUMLEY TECHNOLOGY

Worked as a senior database consultant to resolve database issues related to their products.

• Proposed and documented areas of review.
• Liaised with clients experiencing issues.

MACQUARIE VALLEY JUICE

Worked as a senior database and network specialist, analysing and resolving performance issues, database corruptions and anomalies.

• Prepared detailed documentation on issues, risks and enhancements to current system and procedures within the organisation and software.
• Implemented server and database configuration changes for performance.
• Implemented database maintenance, consistency and backup strategy.

MEDICAL CENTRES

Contracted to many Medical Centres to install, build and maintain local area networks as well as internet connectivity and email services.

• The major services in these roles were providing network, infrastructure and application support to clients.

ROC OIL COMPANY LTD

Worked as a senior database consultant, to resolve an issue with a database system anomaly or corruption.

• Thereafter implemented a database maintenance, consistency and backup strategy for the organisation?s 3rd party database application.

SEF CONSULTING

Worked as a technical specialist in the areas of Windows 2000 infrastructure, database and system?s development to a number of SEF Consulting clients.

TALMAN AUSTRALIA

Worked as a database technical specialist, facilitating the resolution of a data anomaly experienced in the organisation?s database system.

WESTFIELD SHOPPINGTOWNS P/L

Worked as a senior database administrator to provide assistance in resolving major database performance and stability issues with a 3rd party database product.

• Analysed, performance tuned and documented bottlenecked areas, providing 3rd party provider with detailed analysis information for resolution where possible within the database application.
• Implemented server, network and database configuration changes to work around performance issues where possible.
• Implemented database maintenance, consistency and backup recovery procedures.
• Assisted network administrators in resolving production issues.

Held the position of Senior Database Administrator, supporting a third party billing system and developing database systems company-wide to assist in workflow management and statistical analysis of call traffic.

• Clearance of 6 month backlog due to inadequacy of billing system;
• Development of standards and procedures to effectively manage monthly billing processes;
• Managing billing department to effectively establish well designed procedures ensure delivery service;
• Design and development of database tables, stored procedures, queries and triggers, to establish a reporting system for management/business planning purposes;
• Personnel management, problem and conflict resolution, project management and other skills needed for team leadership;
• 24x7 support for IT infrastructure consisting of Windows NT Servers and workstations and Database servers;
• Duplex replication of concurrently processing Billing Database Servers;
• Project managing relocation of Billing infrastructure and installation and transition to new version of billing system (application and database back-end);
• Training Oracle/UNIX Database Administrator on MS SQL Server 6.5, Windows NT Server 4.0 and billing system to take over after completion of contract.

Held the position of Senior Database Administrator, managing the group responsible for all client/server database systems. Some of the duties included:

• Establishing standards for the Client Server platform.
• Integration, testing and support of major database platforms.
• Change management and assurance of all client server database systems.
• 24x7 1st level support for twenty-seven major database systems.
• 24x7 2nd level support for Windows NT Servers.
• Project/resource planning.
• System performance monitoring and optimisation.
• Data volume and trend analysis for capacity planning.
• Replication design, instigation and support.
• Documenting database blueprints for application system administrators.
• Conflict management and resolution.
• Project planning.
• Working under pressure and meeting production deadlines.
• Information gathering and issue determination.

Commonwealth Bank Account

• Held the position of Database Administrator, supporting and developing database systems Bank-wide.
• This position primarily included duties rolled over from the last position held, the Commonwealth Bank co-sourced IT functions to EDS Australia.

Held the position of Database Administrator, some of the duties included:

Software supported for Branch Systems:

• OS/2
• Windows NT
• LAN Manager
• SQL Server for OS/2 and Windows NT
• Branch Telling, ASSIST and Lending Branch applications

Skills and qualities that developed from this position were:

• Problems analysis and investigation.
• Designing, coding and implementing various projects of different sizes.
• Able to work under pressure and meet deadlines.
• Excellent customer support and interpersonal skills.
• Chosen to participate in the Leadership Development Program.
• An effective team player.
• Mentoring and training of colleagues.
• Presentation skills.

• 2nd level Branch LAN support.
• Branch LAN Preventative Maintenance.
• Statistical problem reporting.