Dedicated high-energy driven professional with 12 years of experience in IT. Having experience as Technical Business Analyst and Scrum Master
Aktualisiert am 27.07.2024
Profil
Freiberufler / Selbstständiger
Remote-Arbeit
Verfügbar ab: 01.08.2024
Verfügbar zu: 100%
davon vor Ort: 85%
Agile Coach
Scrum
Business System Analyst
Kanban

Einsatzorte

Einsatzorte

Deutschland, Österreich
möglich

Projekte

Projekte

1 Jahr 9 Monate
2021-08 - 2023-04

Digitizing Insurance Claims application

Scrum Master/Agile Coach Scaled Agile Agile
Scrum Master/Agile Coach
Acted as a Servant leader for 3 Agile teams (each consisting 11+ members),ensuring effective use &
practice of SAFe framework.
?
Coached development teams to make them Self-Organized, Self-managed and Crossfunctional.
Improved team productivity by 20% by removing various process wastes and forming
a Lean delivery process, leading to faster and more efficient delivery of products or services.
?
Facilitated PI Planning, Iteration events and assisted them to follow/strengthen DoD to achieve
Iteration goals for every Iteration.
?
Improved Quality Delivery by 25% by implementing Engineering practices such as Pair
Programming, BDD with Cucumber to the team as a part of Continuous Improvement process.
This resulted in early defect detection and resolution, hence exceeding customer expectations.
?
Proactively guided teams to remove 40+ impediments efficiently; Also, proactively removed
Organizational Impediments by partnering with Management.
?
Mentoring and Coaching Product Owners, Stakeholders and Agile teams effectively to apply
System thinking and value based approaches; Effectively planning and advising Agile
implementations in Organization. Resolved conflicts effectively and coached Agile teams always to
be in Constructive Disagreement.
?
Established Objectives and Key Results (OKR) and Key Performance Indicators (KPIs) as a
quantitate way to measure the success of Agile adoption and implementation.
?
Proactively coached Product Owners for effective Backlog Management with a focus on ensuring
that backlog items/requirements were ready for planning into future Iterations; Coached
Prioritization techniques such as MoSCoW, WSJF, Kano model and adaptive planning using SPIDR
technique.
?
Coordinated with other Scrum Masters through Scrum of Scrums meeting to understand and
mitigate Risks/Dependencies if any with other teams; Helped teams to have good collaboration
among other Scrum team members in Agile Release Train (ART).
?
Monitored consistently Team's progress through Kanban dashboard and also reviewed Flow
Metrics regularly.
OneClaim
Scaled Agile Agile
AIG Insurance
India
1 Jahr 9 Monate
2019-11 - 2021-07

Legacy Modernization for Insurance application

Scrum Master Scrum
Scrum Master
Handled Scrum team of 7 members in Scrum framework and proactively identified 30+
impediments and empowered teams to resolve the impediments;
?
Facilitated all Scrum events efficiently using Liberating Structures; Guided and coached teams
to achieve Sprint goals successfully and ensured Built-In quality of deliverables.
?
Decreased Time-to-Market by 20% - Decreasing time-to-market for products or features by
streamlining development value stream processes and focusing on delivering high-priority and
high-value items first.
?
Increased Customer Satisfaction by implementing Agile practices that focus on customer
feedback, leading to increased customer satisfaction as the delivered products better align with
customer needs and expectations.
?
Coached developers to adopt Agile values & principles, Scrum roles, rules and values and
ensured that they adhered these effectively;
?
Fostered and maintained professional collaborative relationship with all stakeholders for quality
and timely delivery. Fostered open culture and transparent communication in Scrum team, created
psychological safety.
?
Monitored Team Velocity & Progress through Burn-Down chart for every Sprints effectively.
Coached Product Owner efficiently to adopt Agile principles and guided him to manager
Stakeholders effectively. Created various Agile metrics such as Cycle Time, Lead Time, Escaped
Defects, Throughput to measure Outcomes for quality and value delivery.
?
Ensured development team had good collaboration both internally and to external teams and
empowered them to resolve conflicts/problems on their own to make them Self-managed.
Global Sales Servicing Platform
Scrum
MetLife Insurance
India
1 Jahr 2 Monate
2018-10 - 2019-11

Legacy Modernization

Associate Consultant Business A
Associate Consultant
Organized workshops and interviews to understand the business requirements thoroughly with
the business users and translated into user stories.
?
Analyzed the current system and prepared the system existing & To-Be functional flows through
MS-Visio and presented to all key stakeholders.
?
Proposed innovative solutions to clients for reducing the manual duplicate efforts in New Business
process in Insurance domain and automated the policy issuance flow which increased the
revenue by $100M.
McCamish
Business A
Bajaj Allianz Life Insurance
India
1 Jahr 10 Monate
2017-01 - 2018-10

New Products roll-out in existing Policy Admin Systems

Scrum Master / Business Analyst
Scrum Master / Business Analyst
Facilitated all Scrum events effectively. Coached and mentored the team to adopt Agile
principles & values and guided them to work towards Sprint goals. Removed barriers between
stakeholders and Scrum team effectively.
?
Enabled teams to focus on Innovation and Continuous Improvement process; Guided Developers
to remove 25+ Impediments proactively.
?
Proactively identified and managed Scope creep; Involved in system feasibility studies,
implementations and new business development.
?
Conducted gap analysis in the system and communicated the findings to key stakeholders thereby
reducing the business expenditure to $21M.
Cyberlife
Pacific Life Insurance
India
5 Jahre 4 Monate
2011-09 - 2016-12

New Products roll-out in system

Product Specialist - Technical Business Ana
Product Specialist - Technical
Responsible for Business Requirements Gathering, Analysis of the functional and non-functional
requirements, translated them into appropriate Functional Specifications Documents.
?
Had strong knowledge in all Insurance policy life cycle flows such as New Business, Billing, Policy
Maintenance, Claims & Correspondence.
?
Coordinated efficiently with all business stakeholders throughout the ? project life-cycle.
Ingenium
Business Ana
MaxLife Insurance
India

Aus- und Weiterbildung

Aus- und Weiterbildung

3 Jahre 10 Monate
2007-08 - 2011-05

Electronics and Communication Engineering

Bachelor's, Anna University
Bachelor's
Anna University

Kompetenzen

Kompetenzen

Top-Skills

Agile Coach Scrum Business System Analyst Kanban

Aufgabenbereiche

Scrum Master
Experte
Agile Coaching
Experte
Business Analyst
Experte

Einsatzorte

Einsatzorte

Deutschland, Österreich
möglich

Projekte

Projekte

1 Jahr 9 Monate
2021-08 - 2023-04

Digitizing Insurance Claims application

Scrum Master/Agile Coach Scaled Agile Agile
Scrum Master/Agile Coach
Acted as a Servant leader for 3 Agile teams (each consisting 11+ members),ensuring effective use &
practice of SAFe framework.
?
Coached development teams to make them Self-Organized, Self-managed and Crossfunctional.
Improved team productivity by 20% by removing various process wastes and forming
a Lean delivery process, leading to faster and more efficient delivery of products or services.
?
Facilitated PI Planning, Iteration events and assisted them to follow/strengthen DoD to achieve
Iteration goals for every Iteration.
?
Improved Quality Delivery by 25% by implementing Engineering practices such as Pair
Programming, BDD with Cucumber to the team as a part of Continuous Improvement process.
This resulted in early defect detection and resolution, hence exceeding customer expectations.
?
Proactively guided teams to remove 40+ impediments efficiently; Also, proactively removed
Organizational Impediments by partnering with Management.
?
Mentoring and Coaching Product Owners, Stakeholders and Agile teams effectively to apply
System thinking and value based approaches; Effectively planning and advising Agile
implementations in Organization. Resolved conflicts effectively and coached Agile teams always to
be in Constructive Disagreement.
?
Established Objectives and Key Results (OKR) and Key Performance Indicators (KPIs) as a
quantitate way to measure the success of Agile adoption and implementation.
?
Proactively coached Product Owners for effective Backlog Management with a focus on ensuring
that backlog items/requirements were ready for planning into future Iterations; Coached
Prioritization techniques such as MoSCoW, WSJF, Kano model and adaptive planning using SPIDR
technique.
?
Coordinated with other Scrum Masters through Scrum of Scrums meeting to understand and
mitigate Risks/Dependencies if any with other teams; Helped teams to have good collaboration
among other Scrum team members in Agile Release Train (ART).
?
Monitored consistently Team's progress through Kanban dashboard and also reviewed Flow
Metrics regularly.
OneClaim
Scaled Agile Agile
AIG Insurance
India
1 Jahr 9 Monate
2019-11 - 2021-07

Legacy Modernization for Insurance application

Scrum Master Scrum
Scrum Master
Handled Scrum team of 7 members in Scrum framework and proactively identified 30+
impediments and empowered teams to resolve the impediments;
?
Facilitated all Scrum events efficiently using Liberating Structures; Guided and coached teams
to achieve Sprint goals successfully and ensured Built-In quality of deliverables.
?
Decreased Time-to-Market by 20% - Decreasing time-to-market for products or features by
streamlining development value stream processes and focusing on delivering high-priority and
high-value items first.
?
Increased Customer Satisfaction by implementing Agile practices that focus on customer
feedback, leading to increased customer satisfaction as the delivered products better align with
customer needs and expectations.
?
Coached developers to adopt Agile values & principles, Scrum roles, rules and values and
ensured that they adhered these effectively;
?
Fostered and maintained professional collaborative relationship with all stakeholders for quality
and timely delivery. Fostered open culture and transparent communication in Scrum team, created
psychological safety.
?
Monitored Team Velocity & Progress through Burn-Down chart for every Sprints effectively.
Coached Product Owner efficiently to adopt Agile principles and guided him to manager
Stakeholders effectively. Created various Agile metrics such as Cycle Time, Lead Time, Escaped
Defects, Throughput to measure Outcomes for quality and value delivery.
?
Ensured development team had good collaboration both internally and to external teams and
empowered them to resolve conflicts/problems on their own to make them Self-managed.
Global Sales Servicing Platform
Scrum
MetLife Insurance
India
1 Jahr 2 Monate
2018-10 - 2019-11

Legacy Modernization

Associate Consultant Business A
Associate Consultant
Organized workshops and interviews to understand the business requirements thoroughly with
the business users and translated into user stories.
?
Analyzed the current system and prepared the system existing & To-Be functional flows through
MS-Visio and presented to all key stakeholders.
?
Proposed innovative solutions to clients for reducing the manual duplicate efforts in New Business
process in Insurance domain and automated the policy issuance flow which increased the
revenue by $100M.
McCamish
Business A
Bajaj Allianz Life Insurance
India
1 Jahr 10 Monate
2017-01 - 2018-10

New Products roll-out in existing Policy Admin Systems

Scrum Master / Business Analyst
Scrum Master / Business Analyst
Facilitated all Scrum events effectively. Coached and mentored the team to adopt Agile
principles & values and guided them to work towards Sprint goals. Removed barriers between
stakeholders and Scrum team effectively.
?
Enabled teams to focus on Innovation and Continuous Improvement process; Guided Developers
to remove 25+ Impediments proactively.
?
Proactively identified and managed Scope creep; Involved in system feasibility studies,
implementations and new business development.
?
Conducted gap analysis in the system and communicated the findings to key stakeholders thereby
reducing the business expenditure to $21M.
Cyberlife
Pacific Life Insurance
India
5 Jahre 4 Monate
2011-09 - 2016-12

New Products roll-out in system

Product Specialist - Technical Business Ana
Product Specialist - Technical
Responsible for Business Requirements Gathering, Analysis of the functional and non-functional
requirements, translated them into appropriate Functional Specifications Documents.
?
Had strong knowledge in all Insurance policy life cycle flows such as New Business, Billing, Policy
Maintenance, Claims & Correspondence.
?
Coordinated efficiently with all business stakeholders throughout the ? project life-cycle.
Ingenium
Business Ana
MaxLife Insurance
India

Aus- und Weiterbildung

Aus- und Weiterbildung

3 Jahre 10 Monate
2007-08 - 2011-05

Electronics and Communication Engineering

Bachelor's, Anna University
Bachelor's
Anna University

Kompetenzen

Kompetenzen

Top-Skills

Agile Coach Scrum Business System Analyst Kanban

Aufgabenbereiche

Scrum Master
Experte
Agile Coaching
Experte
Business Analyst
Experte

Vertrauen Sie auf Randstad

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