Offen für spannende neue Projekte.
Wohnort: Zürich
Arbeitserlaubnis für Europa und Schweiz vorhanden.
Benachrichtigungsdienst für Kunden
In diesem Projekt gab es grobe Anforderungen des Managements an einen neuen Benachrichtigungsdienst. Basierend auf diesen Anforderungen musste das Projekt dann detaillierter ausgearbeitet und spezifiziert werden. Die gesamte Konzeption erfolgte daher in Abstimmung mit dem Management. Anschließend wurde die Entwicklung durch alle Phasen von Backend und Frontend als Product Manager und Owner begleitet.
Kunden-CMS
Die Migration des Kunden CMS und somit das Herzstück des Kundencenters war bereits ein laufendes Projekt, welches jedoch nicht wirklich vorangetrieben wurde. Nach einem internen Wechsel durfte ich das Projekt übernehmen, da auch hier diverse Abhängigkeiten zum Benachrichtigungsservice bestanden. Innerhalb kürzester Zeit konnte dann die gesamte Migration effizient und transparent gegenüber dem Management umgesetzt werden.
Für beide Projekte standen mir insgesamt ca. 12 Entwickler in Belgrad und Zürich zur Verfügung. Raportiert wurde regelmässig an das gesamte C-Level.
Responsibility over the "Mobile Workplace" department in the "Digital Agents Workplace" project. This role is a mixture of product management and project management as in this case the product is the iPad on which the entire Digital Agent Workplace project is mainly based on.
Close relationship with XXX as the most important strategic partner in this project. XXX is therefore also represented with a seat on the project steering board. In my role, I am responsible for working closely with XXX for possible workarounds or participation in services that are not yet publicly available.
Responsibility over the further development of 1200+ iPads Switzerland-wide in the project as the most important element of the mobile workplace. The improved integration of own tools under iPad OS plays an important role. In addition, the adaptation of new Apple features within the project is an important success factor.
Development of a new function on an agency level that additionally promotes the adaptation of the iPad extremely on site.
Stakeholder management to various IT departments within XXX Worldwide and especially with the business are part of the daily tasks.
During the project, the following additional roles were taken on in the project besides the "Mobile Workplace" leadership role:
Escalation Manager / Project Manager for solving serious performance issues with the different development teams but also key teams within XXX worldwide.
Application Owner (Ad Interim) for the app MyCustomer which is developed native Apple Swift code from Deloitte in Portugal by two teams. In addition, a dedicated admin backend and middleware was developed in- house using all important internal API's to make everything necessary inside XXX available in the app.
Incident Manager (Ad Interim) for the Digital Agent Workplace project. Elaboration of an optimization and improvement of the solution of all existing problems. As well as the operational management and monitoring of the incidents. Training of a 1st level support in Spain and on site in XXX.
Leading the areas of product, UX, design and analytics for all news-portals in the 20 Minuten Group (Switzerland, Austria, Luxembourg). Management of external resources for design, UX and SEO, an internal team of Product Manager, Digital Analyst and interdisciplinary frontend/backend development teams for all digital products inside the 20 Minuten Group. During my time at 20 Minuten I worked in my positio in different roles and on different projects and the most important projects are highlighted below:
Project: 20Minuten.ch web/app/IT infrastructure relaunch 2018/2019
Role: Product Owner
Full responsibility and leadership together with the editor-in-chief for all agency pitching phases, incl. selecting prefered agencies, briefings, defining the scope/goal of the pitch and makeing the final selectionof the right agency. Defining, prioritising and setting milestones for the entire relaunch project. Setup a new development team including the working infrastructure, in a seperate room for the entire project team. Responsibility for the entire UX/UI of the relaunch / acting as the lead for the external design agency. Setting up new meeting structures for transparent communication with all important stakeholders, including the CEO of Tamedia together with an external project lead.
Project: Launching of a new 20 Minuten social media / video-based brand 2019
Role: Product Owner, Project Manager, Project Lead
Transferring the idea of a new way of storytelling (mainly by videos) within 20 Minuten and on social media to a real product from scratch in just a few months. Defining, prioritising and setting milestones for the entire relaunch project. Hiring/acting as the lead for an external development agency to build a new platform for presenting stories in a similar format like Instagram/Snapchat stories, including the technical infrastructure based on cloud technology, plus a CMS where editors can upload their pictures, texts and videos.Responsibility for the entire UX/UI of the relaunch/acting as the lead for the external design agency. Launching a working product on a just-in-time basis.
Project: Switzerland in a day / video portal 2019
Role: Product Owner, Project Manager, Project Lead
Developing a user frontend for uploading and managing videos from all over Switzerland in 3 languages. Defining the entire project scope including a backend for a team of video cutters in Los Angeles and Berlin, thus allowing them to work instantly with high definition videos to create a movie from all the video files. Creating various dashboards for the news and the sales team.Defining, prioritising and setting milestones for the entire relaunch project together with all stakeholders. Hiring/acting as the lead for an external development agency to build a new platform based on Google Cloud technologies. Launching a working product on a just-in-time basis.
Project: Development of the Product Management Unit (including UX, Analytics) 2016-2019
Role: Head of Product, Product Owner
Starting in a single role as Product Owner at the 20 Minuten Group with product responsibility for the digital development of 20 Minuten plus all subbrands in Switzerland, Luxembourg and Austria. Go-to person for all IT/development questions and tasks. Responsible for various external agencies and partners in areas such as app development, backend and frontend development, UX/UI design, SEO and analyticsPurchasing responsibilty for various partnerships and tools at Tamedia (like A/B Testing, AI News Tools, ... i.e.) Developing the entire Product Development department from scratch with a focus on all digital products from the 20 Minuten Group
Project: Launching heute.at (Vienna) 2016-2019
Role: Project Lead, Project Manager, Product Owner
After the aquisition of the Austrian news brand heute.at , the goal was to copy the entire digital infrastructure from 20 Minuten over to heute.at too. That includes the CMS technology, apps, mobile (progressive web app) and desktop website including all adaptations for the Austrian market.
Project lead for the entire implementation of digital and technical delivery.
Defining the backlogs, roadmaps and team capacities for all the teams involved in Zürich. Go-to person for Austria for all technology questions relating to the relaunch of heute.at. SEO implementation for all websites and building customized extensions for the CMS .
2019 - 2019: video - based brand
Role: Product Owner, Project Manager, Project Lead
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2019 - 2019: videoportal
Role: Product Owner, Project Manager, Project Lead
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2018 - 2019: IT infrastrucure relaunch
Role: Product Owner
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2016 - 2019: Development of the Product Management Unit (including UX, Analytics)
Role: Head of Product, Product Owner
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2016 - 2019: Launching
Role: Project Lead, Project Manager, Product Owner
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
05/2015 - 10/2016: Implementation
Role: Product Management Lead, Product Owner
Customer: Ringier Axel Springer / ex Amiado Group, Zürich (Switzerland)
Tasks:
Leadership of the Product Management Team for 3 major websites, including 3 apps (iOS/Android) . The main target group are young millennials and students in Switzerland. The following points were the most important projects:
02/2015 - 03/2015: Coaching the CEO & Management
Role: Product Growht Coach
Customer: Layzapp, Zürich (Switzerland)
Tasks:
03/2014 - 05/2014: implementation
Role: Technical Project/Product Manager
Customer: Beautylane / Apareoo AG, Zürich (Switzerland), Düsseldorf (Germany)
Tasks:
2013 - 2014: Car sales tool
Role: Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
2013 - 2013: Redesigning
Role: Project Lead, Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
The selling forms on ricardo.ch and autoricardo.ch were mainly based on the same codebase and APIs. Therefore, both platforms needed to redesign the entire selling process from scratch. The initial goals were to speed up the entire selling process for the user, plus create a much better user experience. The following points were key for the successful launch:
2012 - 2013: Releasing the first native apps
Role: Project Lead, Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
2013 - 2013: Implentation of A/B testing, multivariate testing infrastructure
Role: Project Lead, Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
further projects gladly on request
Informatikkaufmann / Information Technology Officer
1999 - 2002
Industrie und Handelskammer Essen
Final thesis:
Integration of a Web Content Management System based on the corporate CI/CD guidelines from DIHK Berlin
Zertifikate
2018 - 2018
Leadership Course
2016 - 2016
Growth Hacking
2014 - 2014
Apple Swift Development
2013 - 2013
Management Training
2011 - 2011
Certified Scrum Master (CSM)
2009 - 2010
Web Programmer (PHP/MVC/OOP)
Profile
Innovative thinker with a creative mindset and passionate about creating excellent digital web and mobile products. Clear focus on the importance of a great user experience and solving serious user
problems. Proven track record of 15+ years working in the field of agile web/app products and development teams. Hands-on manager with strong interpersonal and social skills. Analytical (data-driven) and problem-solving mindset. Excellent attention to detail and the ability to
make a digital difference. A/B testing ambassador for continous optimisation and fast adaption in rapidly changing enviroments.
FACTS
SKILLS
Active in the Web industry since 1998 started coding with the first Versions of PHP, Open Source WCMS & Flash.
E-commerce
Publishing
Media
Goverment
Politics
Advertising
Classified ads/ Marketplaces
Startups
Beauty
Telecommunications
B2B
B2C
Payment services
Insurance
Offen für spannende neue Projekte.
Wohnort: Zürich
Arbeitserlaubnis für Europa und Schweiz vorhanden.
Benachrichtigungsdienst für Kunden
In diesem Projekt gab es grobe Anforderungen des Managements an einen neuen Benachrichtigungsdienst. Basierend auf diesen Anforderungen musste das Projekt dann detaillierter ausgearbeitet und spezifiziert werden. Die gesamte Konzeption erfolgte daher in Abstimmung mit dem Management. Anschließend wurde die Entwicklung durch alle Phasen von Backend und Frontend als Product Manager und Owner begleitet.
Kunden-CMS
Die Migration des Kunden CMS und somit das Herzstück des Kundencenters war bereits ein laufendes Projekt, welches jedoch nicht wirklich vorangetrieben wurde. Nach einem internen Wechsel durfte ich das Projekt übernehmen, da auch hier diverse Abhängigkeiten zum Benachrichtigungsservice bestanden. Innerhalb kürzester Zeit konnte dann die gesamte Migration effizient und transparent gegenüber dem Management umgesetzt werden.
Für beide Projekte standen mir insgesamt ca. 12 Entwickler in Belgrad und Zürich zur Verfügung. Raportiert wurde regelmässig an das gesamte C-Level.
Responsibility over the "Mobile Workplace" department in the "Digital Agents Workplace" project. This role is a mixture of product management and project management as in this case the product is the iPad on which the entire Digital Agent Workplace project is mainly based on.
Close relationship with XXX as the most important strategic partner in this project. XXX is therefore also represented with a seat on the project steering board. In my role, I am responsible for working closely with XXX for possible workarounds or participation in services that are not yet publicly available.
Responsibility over the further development of 1200+ iPads Switzerland-wide in the project as the most important element of the mobile workplace. The improved integration of own tools under iPad OS plays an important role. In addition, the adaptation of new Apple features within the project is an important success factor.
Development of a new function on an agency level that additionally promotes the adaptation of the iPad extremely on site.
Stakeholder management to various IT departments within XXX Worldwide and especially with the business are part of the daily tasks.
During the project, the following additional roles were taken on in the project besides the "Mobile Workplace" leadership role:
Escalation Manager / Project Manager for solving serious performance issues with the different development teams but also key teams within XXX worldwide.
Application Owner (Ad Interim) for the app MyCustomer which is developed native Apple Swift code from Deloitte in Portugal by two teams. In addition, a dedicated admin backend and middleware was developed in- house using all important internal API's to make everything necessary inside XXX available in the app.
Incident Manager (Ad Interim) for the Digital Agent Workplace project. Elaboration of an optimization and improvement of the solution of all existing problems. As well as the operational management and monitoring of the incidents. Training of a 1st level support in Spain and on site in XXX.
Leading the areas of product, UX, design and analytics for all news-portals in the 20 Minuten Group (Switzerland, Austria, Luxembourg). Management of external resources for design, UX and SEO, an internal team of Product Manager, Digital Analyst and interdisciplinary frontend/backend development teams for all digital products inside the 20 Minuten Group. During my time at 20 Minuten I worked in my positio in different roles and on different projects and the most important projects are highlighted below:
Project: 20Minuten.ch web/app/IT infrastructure relaunch 2018/2019
Role: Product Owner
Full responsibility and leadership together with the editor-in-chief for all agency pitching phases, incl. selecting prefered agencies, briefings, defining the scope/goal of the pitch and makeing the final selectionof the right agency. Defining, prioritising and setting milestones for the entire relaunch project. Setup a new development team including the working infrastructure, in a seperate room for the entire project team. Responsibility for the entire UX/UI of the relaunch / acting as the lead for the external design agency. Setting up new meeting structures for transparent communication with all important stakeholders, including the CEO of Tamedia together with an external project lead.
Project: Launching of a new 20 Minuten social media / video-based brand 2019
Role: Product Owner, Project Manager, Project Lead
Transferring the idea of a new way of storytelling (mainly by videos) within 20 Minuten and on social media to a real product from scratch in just a few months. Defining, prioritising and setting milestones for the entire relaunch project. Hiring/acting as the lead for an external development agency to build a new platform for presenting stories in a similar format like Instagram/Snapchat stories, including the technical infrastructure based on cloud technology, plus a CMS where editors can upload their pictures, texts and videos.Responsibility for the entire UX/UI of the relaunch/acting as the lead for the external design agency. Launching a working product on a just-in-time basis.
Project: Switzerland in a day / video portal 2019
Role: Product Owner, Project Manager, Project Lead
Developing a user frontend for uploading and managing videos from all over Switzerland in 3 languages. Defining the entire project scope including a backend for a team of video cutters in Los Angeles and Berlin, thus allowing them to work instantly with high definition videos to create a movie from all the video files. Creating various dashboards for the news and the sales team.Defining, prioritising and setting milestones for the entire relaunch project together with all stakeholders. Hiring/acting as the lead for an external development agency to build a new platform based on Google Cloud technologies. Launching a working product on a just-in-time basis.
Project: Development of the Product Management Unit (including UX, Analytics) 2016-2019
Role: Head of Product, Product Owner
Starting in a single role as Product Owner at the 20 Minuten Group with product responsibility for the digital development of 20 Minuten plus all subbrands in Switzerland, Luxembourg and Austria. Go-to person for all IT/development questions and tasks. Responsible for various external agencies and partners in areas such as app development, backend and frontend development, UX/UI design, SEO and analyticsPurchasing responsibilty for various partnerships and tools at Tamedia (like A/B Testing, AI News Tools, ... i.e.) Developing the entire Product Development department from scratch with a focus on all digital products from the 20 Minuten Group
Project: Launching heute.at (Vienna) 2016-2019
Role: Project Lead, Project Manager, Product Owner
After the aquisition of the Austrian news brand heute.at , the goal was to copy the entire digital infrastructure from 20 Minuten over to heute.at too. That includes the CMS technology, apps, mobile (progressive web app) and desktop website including all adaptations for the Austrian market.
Project lead for the entire implementation of digital and technical delivery.
Defining the backlogs, roadmaps and team capacities for all the teams involved in Zürich. Go-to person for Austria for all technology questions relating to the relaunch of heute.at. SEO implementation for all websites and building customized extensions for the CMS .
2019 - 2019: video - based brand
Role: Product Owner, Project Manager, Project Lead
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2019 - 2019: videoportal
Role: Product Owner, Project Manager, Project Lead
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2018 - 2019: IT infrastrucure relaunch
Role: Product Owner
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2016 - 2019: Development of the Product Management Unit (including UX, Analytics)
Role: Head of Product, Product Owner
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
2016 - 2019: Launching
Role: Project Lead, Project Manager, Product Owner
Customer: 20Minuten Group / Tamedia AG, Zürich (Switzerland)
Tasks:
05/2015 - 10/2016: Implementation
Role: Product Management Lead, Product Owner
Customer: Ringier Axel Springer / ex Amiado Group, Zürich (Switzerland)
Tasks:
Leadership of the Product Management Team for 3 major websites, including 3 apps (iOS/Android) . The main target group are young millennials and students in Switzerland. The following points were the most important projects:
02/2015 - 03/2015: Coaching the CEO & Management
Role: Product Growht Coach
Customer: Layzapp, Zürich (Switzerland)
Tasks:
03/2014 - 05/2014: implementation
Role: Technical Project/Product Manager
Customer: Beautylane / Apareoo AG, Zürich (Switzerland), Düsseldorf (Germany)
Tasks:
2013 - 2014: Car sales tool
Role: Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
2013 - 2013: Redesigning
Role: Project Lead, Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
The selling forms on ricardo.ch and autoricardo.ch were mainly based on the same codebase and APIs. Therefore, both platforms needed to redesign the entire selling process from scratch. The initial goals were to speed up the entire selling process for the user, plus create a much better user experience. The following points were key for the successful launch:
2012 - 2013: Releasing the first native apps
Role: Project Lead, Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
2013 - 2013: Implentation of A/B testing, multivariate testing infrastructure
Role: Project Lead, Product Owner
Customer: ricardo.ch, Zug (Switzerland)
Tasks:
further projects gladly on request
Informatikkaufmann / Information Technology Officer
1999 - 2002
Industrie und Handelskammer Essen
Final thesis:
Integration of a Web Content Management System based on the corporate CI/CD guidelines from DIHK Berlin
Zertifikate
2018 - 2018
Leadership Course
2016 - 2016
Growth Hacking
2014 - 2014
Apple Swift Development
2013 - 2013
Management Training
2011 - 2011
Certified Scrum Master (CSM)
2009 - 2010
Web Programmer (PHP/MVC/OOP)
Profile
Innovative thinker with a creative mindset and passionate about creating excellent digital web and mobile products. Clear focus on the importance of a great user experience and solving serious user
problems. Proven track record of 15+ years working in the field of agile web/app products and development teams. Hands-on manager with strong interpersonal and social skills. Analytical (data-driven) and problem-solving mindset. Excellent attention to detail and the ability to
make a digital difference. A/B testing ambassador for continous optimisation and fast adaption in rapidly changing enviroments.
FACTS
SKILLS
Active in the Web industry since 1998 started coding with the first Versions of PHP, Open Source WCMS & Flash.
E-commerce
Publishing
Media
Goverment
Politics
Advertising
Classified ads/ Marketplaces
Startups
Beauty
Telecommunications
B2B
B2C
Payment services
Insurance